The kingdom’s minister of communications and information technology, Abdullah bin Amer Al-Sawahah, said the Communications and Information Technology Commission and telecoms service providers were coordinating to enable the services.
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“This fruitful cooperation between the kingdom’s telecom partners comes under the umbrella of ‘customer first’, a policy in which everyone works in order to give all telecom subscribers in the kingdom the best services that meet their expectations and satisfy their needs,” said Al-Sawahah.
The regulator has recently been seeking to raise the level of “transparency and clarity” in the sector through measures including a quarterly index of complaints made to telecom providers.
Several other initiatives are planned under the goal of developing a digital society as part of the Vision 2030 reforms.
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